Shipping policy

Order Processing Time:

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

 

Shipping Time

We currently ship to the United States. Estimated delivery time: Standard Shipping: 7–12 business days. Please note that delivery times may vary slightly depending on your location and external factors such as carrier delays or high demand.

 

Shipping Cost:

We offer free standard shipping on all orders within the United States.

 

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order in real-time.

 

Delays:

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

  • High order volume
  • Weather conditions
  • Carrier issues

We appreciate your patience and understanding in such situations.

 

Incorrect Address:

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

 

Lost or Stolen Packages:

Shelfflex is not responsible for lost or stolen packages confirmed to be delivered to the address provided. Please contact the shipping carrier directly for assistance.

 

Shipping & Tracking Information

At Shelfflex, we aim to provide full transparency regarding shipping and delivery. All orders are processed within 1–3 business days. After shipment, tracking information will be sent via email

 

Tracking Updates

Tracking numbers may take 2–5 business days to become active after shipment. This delay occurs due to carrier processing times.

 

Split Shipments

In some cases, items in the same order may be shipped separately to ensure faster delivery. You will receive separate tracking numbers if this occurs.

 

Delivery Partners

We work with reliable international and domestic shipping partners to ensure your order arrives safely and on time.

 

Order Fulfillment

Orders placed on shelfflex.com are fulfilled through trusted international suppliers and logistics partners. We work with reliable third-party fulfillment providers to ensure product quality and timely delivery.

 

Contact Us:

If you have any questions about your order or shipping, please contact us:

Email: support@shelfflex.com