Privacy policy

Privacy policy

At shelfflex.com (operated by Shelfflex LLC), we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

  • Order information: name, shipping and billing address, email address, phone number (if provided) and payment details (processed by our payment providers; we do not store full card numbers)
  • Marketing sign-ups: your email address if you sign up for our offers or newsletter
  • Device and browsing information: IP address, browser and device type, pages viewed, products added to cart, and how you arrived at our site. This is collected automatically through cookies, pixels and similar technologies

How we use your information

  • To process, ship and support your orders
  • To communicate with you about your order
  • To send marketing emails if you signed up (you can unsubscribe at any time using the link in every email)
  • To measure and improve our website and advertising
  • To prevent fraud and keep our store secure

Cookies, pixels and advertising

We use cookies and tracking pixels from advertising and analytics partners, including TikTok, Meta (Facebook and Instagram), Google and Pinterest. These tools record actions such as page views, add-to-cart and purchases, which helps us measure our ads and show relevant ads to people who may be interested in our products, including on those platforms.

These partners may receive information such as your IP address, device information, browsing activity on our site and, in some cases, a hashed (encrypted) version of your email or phone number to match actions to their platforms. Each partner handles data under its own privacy policy.

Your choices

  • Opt out of the sale or sharing of your personal information for targeted advertising on our Your Privacy Choices page
  • Manage or block cookies in your browser settings
  • Adjust ad preferences directly in your TikTok, Facebook, Instagram, Google or Pinterest account settings

Sharing your information

We do not sell your information for money. We share information only with service providers who help us run our business, such as Shopify (our e-commerce platform), payment processors, fulfillment and shipping partners, email providers, and the advertising and analytics partners described above.

Data security

Payments are processed through encrypted, secure payment gateways. We take reasonable measures to protect your personal information.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email support@shelfflex.com. We will not discriminate against you for exercising these rights.

Children

Our store is not directed at children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page.

Contact us

Shelfflex LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: support@shelfflex.com